Multiple Confirmation emails

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13 years 5 months ago #12402 by jeannettefh
Multiple Confirmation emails was created by jeannettefh
Hello!

I am testing Event Booking that I have set up for a number of different classes and am having a problem with the confirmation emails to both the user and the administrator. It is sending out multiple emails (in this instance, 8 emails!) confirming the user's registration. How do I prevent it from sending out so many confirmation emails? I would prefer just one to be sent to the administrator and one to the user :-).

Thank you very much!

Jeannette

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13 years 5 months ago #12408 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Multiple Confirmation emails
Hi Jeannette

Could you please let me know what version of the extension you are using ? Is it version 1.4.2 ?

Regards,

Tuan

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13 years 5 months ago #12476 by jeannettefh
Replied by jeannettefh on topic Re: Multiple Confirmation emails
Hi Tuan,

It looks like it's version 1.4.1.

Jeannette

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13 years 5 months ago #12479 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Multiple Confirmation emails
Hi Jeannette

You should download latest version (1.4.2) and upgrade to your site. After that, I believe the issue will be solved !

Tuan

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13 years 5 months ago #12496 by jeannettefh
Replied by jeannettefh on topic Re: Multiple Confirmation emails
I upgraded to 1.4.2 and that seems to have fixed the problem! Thank you so much for your quick responses. I really appreciate it.

Jeannette

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13 years 5 months ago #12497 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Multiple Confirmation emails
Great news ! If you have other questions, please don't hesitate to ask !

Regards,

Tuan

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