Product options not selectable

  • Alison
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3 weeks 1 day ago - 3 weeks 1 day ago #175840 by Alison
Product options not selectable was created by Alison
Hi

I have created a product and added some options.

 

On the frontend they are just showing as an unselectable list rather than a drop down (they do not show if I choose radio or checkbox either)

 

there is also no add to cart button showing

Page for a product is ileap.co.uk/about/shop/ileap-merchandise/member-hoodie

What am I doing wrong.
Thanks
Alison
Last edit: 3 weeks 1 day ago by Alison.

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  • Alison
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3 weeks 1 day ago #175842 by Alison

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  • Giang Dinh Truong
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3 weeks 1 day ago #175846 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Product options not selectable
Hello Alison,

Thank you for submitting the question here. I think the reason because the product option values are out of stock (quantity = 0) while you configured EShop to not allow to order products if they are out of stock.

Please try to enter the quantity for option values and try again.

I hope this is useful.

Sincerely, Giang

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3 weeks 1 day ago #175853 by Alison
Replied by Alison on topic Product options not selectable
Thanks Giang

I changed 'Stock Checkout' back to 'Yes' under the inventory configuration and now it seems to be working.
Thanks for your help

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3 weeks 8 hours ago #175861 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Product options not selectable
Hello Alison,

That's no problem. Have a nice day!

Sincerely, Giang

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