- Posts: 13
- Thank you received: 0
Unable to get the size of the image
- Mary
- Topic Author
- Offline
- New Member
-
Less
More
3 days 16 hours ago #175025
by Mary
Unable to get the size of the image was created by Mary
I am unable to check out because I keep gettng an error.
TCPDF ERROR: [Image] Unable to get the size of the image: wallflowerbling.com//media/com_eshop/pro...dant-clear-50x50.png
Am I supposed to make all these resized images? or does the application grab the uploaded image and resize it for the invoice, email etc
TCPDF ERROR: [Image] Unable to get the size of the image: wallflowerbling.com//media/com_eshop/pro...dant-clear-50x50.png
Am I supposed to make all these resized images? or does the application grab the uploaded image and resize it for the invoice, email etc
Please Log in or Create an account to join the conversation.
- Giang Dinh Truong
-
- Offline
- Administrator
-
3 days 8 hours ago #175033
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Unable to get the size of the image
Hello Mary,
Thank you for submitting the question here. Please go to EShop -> System -> Configuration -> Invoice tab, at "PDF Image Path", choose Relatively instead of Absolutely, then Save the Configuration and test again if the problem was resolved or not.
Sincerely, Giang
Thank you for submitting the question here. Please go to EShop -> System -> Configuration -> Invoice tab, at "PDF Image Path", choose Relatively instead of Absolutely, then Save the Configuration and test again if the problem was resolved or not.
Sincerely, Giang
Please Log in or Create an account to join the conversation.
- Mary
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 13
- Thank you received: 0
1 day 15 hours ago #175047
by Mary
Replied by Mary on topic Unable to get the size of the image
I did that but it didn't work. The image is there. I can open it in a new tab.
wallflowerbling.com/media/com_eshop/prod...hain-clear-50x50.png
however in the error there is a double slash after .com//media when the error happens.
wallflowerbling.com/media/com_eshop/prod...hain-clear-50x50.png
however in the error there is a double slash after .com//media when the error happens.
Please Log in or Create an account to join the conversation.
- Giang Dinh Truong
-
- Offline
- Administrator
-
1 day 8 hours ago #175056
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Unable to get the size of the image
Hi again Mary,
Please submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check and find the reason of issue for you.
Sincerely, Giang
Please submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check and find the reason of issue for you.
Sincerely, Giang
Please Log in or Create an account to join the conversation.
Moderators: Giang Dinh Truong
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.