Deactivated product still in the Smart Search Indexer

  • verena Köhler
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 month 1 day ago #170197 by verena Köhler
When I deactivate a product, it does not disappear from the SmartSearch Indexer. It should then no longer be findable via the search.
Can anyone help?
Thank you very much :)

Please Log in or Create an account to join the conversation.

  • verena Köhler
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 weeks 2 days ago #170219 by verena Köhler
Replied by verena Köhler on topic Deactivated product still in the Smart Search Indexer
Can anyone help? Unfortunately it is urgent

Please Log in or Create an account to join the conversation.

  • Giang Dinh Truong
  • Offline
  • Administrator
  • Administrator
More
2 weeks 5 days ago #170356 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Deactivated product still in the Smart Search Indexer
Dear Verena,

Thank you for submitting the question here. Please submit a new ticket to EShop category to send me the super admin account to your site so I can help you.

Hope to receive your ticket soon.

Sincerely, Giang

Please Log in or Create an account to join the conversation.

Moderators: Giang Dinh Truong