Problem with quantity calculation

Hello everyone,

I'm setting up a shop for a customer. I noticed that the quantity calculation on the product page isn't working correctly.

When I'm on the product page and I enter 2 as the quantity, only 1 item is put in the shopping cart.

I haven't found a setting where I can correct this and I suspect that it might be a mistake?

 

I have noticed that this problem only occurs when I am directly in the product details.

If the product is added to the shopping cart via the category, the corresponding quantity is also adopted.

In addition to the e-shop, the website also operates EventBooking.

However, I am surprised that everything works on another test website with the same components.

No Help?

Dear Martin,

I am sorry for a bit delaying in reply to you. I read your post. I think the reason of issue maybe because the cache. Please go to your site to check and disable the cache, then test again. If the issue is still there, then please go to our ticket system at joomdonation.com/support-tickets.html to submit new ticket to EShop category to send me the super admin account to your site so I can help you to check.

Sincerely, Giang

Hello,

Thank you for the tip. The problem was really with the cache or the problem was with the "Page Speed ​​Optimizer" component.

After I deactivated the component, it now works correctly.

Dear Martin,

That's no problem. Happy New Year 2025!

Sincerely, Giang