Taxes

  • Kaloyan Georgiev
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3 months 1 day ago #168816 by Kaloyan Georgiev
Taxes was created by Kaloyan Georgiev
Hello,
We have been working on setting the Eshop taxes parameters, following the provided instruction, for a week and still can't reach the desired outcome.
We are located in Canada (only shipping option), where every province has own taxes, and the seller is required to charge the tax according to the shipping destination.
After making a Canada tax class, all geo zones linked to the corresponding province, all tax rates linked to the corresponding geo zone and the tax class linked to the product, we still don't have any tax amount added to the regular price in the shopping cart or invoice. Also the customer shipping address has no impact on the total (still without any tax amount) which is the main requirement.
So, we are definitely in need of your assistance.
Please advise.

Thank you

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  • Giang Dinh Truong
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2 months 4 weeks ago #168870 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Taxes
Hello Kaloyan,

All of your settings are correct, except in one Geo Zone called "GST/TPS+TVQ QC", you add empty start postcode and end postcode. I removed it and the tax is displaying well now.

Please check again and get back to me via ticket system.

Sincerely, Giang
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  • Kaloyan Georgiev
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2 months 4 weeks ago #168878 by Kaloyan Georgiev
Replied by Kaloyan Georgiev on topic Taxes
Yes, you did.
Thank you very much for your contribution and help, it is much appreciated.

K.
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2 months 4 weeks ago #168888 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Taxes
OK no problem at all Kaloyan!

If you need any other helps, don't hesitate to contact with us.

Sincerely, Giang

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