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Registration new customer
- Milan Litvan
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2 years 2 months ago #154240
by Milan Litvan
Registration new customer was created by Milan Litvan
Dear Giang,
we have a trouble with Customer Registration into our E-shop.
First problem is: If customer registred to our E-shop we do not get an notification e-mail about that. So we do not know, that new customer is registred.
Second problem is: If registration is finished and customer is in E-shop component. He has an incorrect access level assigned. We need to assign level Registred, but customer has level Default. It is wrong, because level Default is for customer without registration. And if I go to joomla Users customer has a correct level Registred.
Could you solve that new registred user via register form get level Registred in component Eshop?
Thank You
BR
Jirka
we have a trouble with Customer Registration into our E-shop.
First problem is: If customer registred to our E-shop we do not get an notification e-mail about that. So we do not know, that new customer is registred.
Second problem is: If registration is finished and customer is in E-shop component. He has an incorrect access level assigned. We need to assign level Registred, but customer has level Default. It is wrong, because level Default is for customer without registration. And if I go to joomla Users customer has a correct level Registred.
Could you solve that new registred user via register form get level Registred in component Eshop?
Thank You
BR
Jirka
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- Giang Dinh Truong
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2 years 1 month ago #154285
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Registration new customer
Hello Milan,
Thank you for submitting the questions here.
The first one: Yes, that's correct. EShop didn't send the notification email about the registered user. It only sends the notification emails once order is placed successfully.
The second one: EShop supports Default customer group, it does not support Registered customer group. So when a customer registered via EShop, he will be added as Registered user group in Joomla and added to Default customer group in EShop.
Sincerely, Giang
Thank you for submitting the questions here.
The first one: Yes, that's correct. EShop didn't send the notification email about the registered user. It only sends the notification emails once order is placed successfully.
The second one: EShop supports Default customer group, it does not support Registered customer group. So when a customer registered via EShop, he will be added as Registered user group in Joomla and added to Default customer group in EShop.
Sincerely, Giang
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