Order status - Notifikation email

  • Milan Litvan
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2 years 4 months ago #152936 by Milan Litvan
Order status - Notifikation email was created by Milan Litvan
Hi Giang,
one more question.
Is it possible to set for each order status its own notification email? 
For example: We change the order status from pending to canceled. And customer get email with information, that order was shipped. Because we use this notification email for the information that order was shipped. So it is strange,

I know i can change the core of e-mail, but it is not possible to set just this one email for all statuses.

Thank you
Regards
Jiri

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2 years 4 months ago #152959 by Jip Jonker
Replied by Jip Jonker on topic Order status - Notifikation email
I think this would be useful. Or at least for orders that have been cancelled of where payment fialed. It would be nice to be able to notify the shop owner of this. But there might be also oither status changes that could benefit from an custom notification.

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  • Giang Dinh Truong
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2 years 4 months ago #152988 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Order status - Notifikation email
Hello,

Thank you for submitting the question here. However, we only have one email content for the order status change now. You need to edit content of that email to meet your requirement I think.

Sincerely, Giang

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