Additional order alerts email

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1 year 2 months ago #147691 by Dot
Additional order alerts email was created by Dot
Hi
In the Configuration under Mails / Order Notification the Additional Order Alert Emails are not being sent to the email I have added here as they are the people shipping the goods.  Is there something else I need to trigger to make this happen?

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1 year 2 months ago #147712 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Additional order alerts email
Hello Dot,

What did you entered there? Please take a screenshot to show me Mail tab.

Sincerely, Giang

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1 year 2 months ago #147738 by Dot
Replied by Dot on topic Additional order alerts email
As per attached email.   
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1 year 2 months ago #147792 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Additional order alerts email
Hello Dot,

Seem you did it properly. Please submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check.

Sincerely, Giang

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1 year 2 months ago #147826 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Additional order alerts email
Hello,

Thank you for sending me the site information. I must deleted your comment because this is public forum, any people can see it. I went to your site to check and insert my email address This email address is being protected from spambots. You need JavaScript enabled to view it. there and I could receive the notification email normally. Please look at the attachment and test again.

Sincerely, Giang
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