In the invoice below (see attachment) a? displayed.

Hello. I need your help again. In the invoice in ESHOP below (see attachment) a? displayed. I've looked everywhere to turn it off. Unfortunately I didn't find anything. I've been using the software since 2016. Up to version 3.1.1 I didn't have this error. Thank you for a tip and help. Many greetings Jörg

Hello Tietze,

Thank you for submitting the question here. The reason because the Euro currency symbol is not entered as utf8 encode.

Please submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check and resolve it for you.

Hope to hear back from you soon.

Sincerely, Giang

Hello Giang, there are several pages. Can you please give me a short written guide? I know my way around quite well, maybe I can do it myself. thank you & best regards Tietze

Hello Tietze,

This requires to edit currency to correct the symbol. It also requires to make some changes to the database to correct wrong saved data before.

It's easiest way to submit ticket to EShop category so I can help you with that.

Sincerely, Giang

OK, in which secure way can I send you the access data? Many greetings, Tietze

Hello Tietze,

Please go to our ticket system at joomdonation.com/support-tickets.html to submit new ticket to EShop category and send me the site information there. The ticket is private between you and us.

Sincerely, Giang