PayPal address issue

  • Russell Leigh
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10 months 2 weeks ago #139288 by Russell Leigh
PayPal address issue was created by Russell Leigh
When checking out paypal gives an error

There's a problem with your shipping address.

The issue lies in the address line 2 field

FirstName LastName
123 Address Line 1
undefined
Town
County
POST CODE

Notice it says undefined for address line 2

Is address line 2 required for paypal or are you just passing the value regardless of it's type?

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  • Giang Dinh Truong
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10 months 1 week ago #139324 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic PayPal address issue
Dear Russell,

Seem there is an issue at value of Address 2 when posting to PayPal. Please submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check.

Sincerely, Giang

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  • Russell Leigh
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10 months 1 week ago #139370 by Russell Leigh
Replied by Russell Leigh on topic PayPal address issue
It's in your code. This is just out of the box when you try to check out without changing anything. You should have a development environment of your own to test in.

Set the Shipping Label option in paypal plugin to yes and you'll see the error.

I don't have time to look in to it and fix your code

I just turned the option off for now so paypal doesn't get the shipping address

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  • Giang Dinh Truong
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10 months 3 days ago #139536 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic PayPal address issue
Hello Russell,

I see that. I will check to find the issue and fix it.

Thank you for reporting.

Sincerely, Giang

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