Notification eme

  • Mike Hoft
  • Topic Author
  • Offline
  • New Member
  • New Member
More
3 years 9 months ago #135182 by Mike Hoft
Notification eme was created by Mike Hoft
Hi

I'm using eshop 3.3.0 and none of the notification emails are being sent to the customer, except the shipping.

I've checked the logs on the server and there are no issues there at all. Weird how eshop is sending emails about the shipping but not the initial order confirmation emails.

Anyone else had this issue and know how to correct it?

THanks

Please Log in or Create an account to join the conversation.

  • Giang Dinh Truong
  • Offline
  • Administrator
  • Administrator
More
3 years 9 months ago #135405 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Notification eme
Hello Mike,

This sound like an outstanding issue. It maybe caused by some wrong settings or the your email system.

Please go to joomdonation.com/support-tickets.html tp submit new ticket to EShop category and send me the super admin account to your site there so I can help you to check and resolve the issue for you.

Hope to receive your ticket system.

Sincerely, Giang

Please Log in or Create an account to join the conversation.

Moderators: Giang Dinh Truong