Stripe Plugin Not Sending Order ID

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9 months 3 weeks ago #128205 by What No Website
Stripe Plugin Not Sending Order ID was created by What No Website
Hi there

The new Stripe plugin we have installed is not sending the order ID to Stripe which makes tracking orders difficult as we have a few instances of EShop using the same Stripe account.

Could the plugin be updated please?

We have raised a support ticket for this.

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9 months 3 weeks ago #128241 by What No Website
Replied by What No Website on topic Stripe Plugin Not Sending Order ID
Can we have an ETA on this please?

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9 months 2 weeks ago #128422 by What No Website
Replied by What No Website on topic Stripe Plugin Not Sending Order ID
Has the plugin been updated please?

Would it be possible to add the "Order Number" too, the random characters that are generated?

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9 months 2 weeks ago #128443 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Stripe Plugin Not Sending Order ID
Hi there,

I will have it ready in next 1-2 days.

Sincerely, Giang

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9 months 1 week ago #128508 by What No Website
Replied by What No Website on topic Stripe Plugin Not Sending Order ID
The new plugin is not even displaying for clients as a payment ioption and we just lost a sale.


I've updated the ticket.

This needs fixing as a matter of urgency.

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9 months 1 week ago #128527 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Stripe Plugin Not Sending Order ID
Hello Michael,

Yes. Please following up the ticket system to get my supports there.

Sincerely, Giang

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