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Speed of Page Reroute to PayPal
- Erik Novoa
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                6 years 10 months ago                #120268
        by Erik Novoa
    
    
            
            
            
            
            
                                
    
                                                
    
        Speed of Page Reroute to PayPal was created by Erik Novoa            
    
        It seems that it takes about 7 seconds to reroute from EShop to PayPal. Is there a way to make this faster?
Thanks,
Erik
    Thanks,
Erik
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- Giang Dinh Truong
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                6 years 10 months ago                #120269
        by Giang Dinh Truong
    
    
            
            
            
            
            
                                
    
                                                
    
        Replied by Giang Dinh Truong on topic Speed of Page Reroute to PayPal            
    
        Hello Erik,
It takes 5 seconds now. If you want to change it, then it requires to modify to EShop.
Sincerely, Giang
    It takes 5 seconds now. If you want to change it, then it requires to modify to EShop.
Sincerely, Giang
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- Erik Novoa
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                6 years 10 months ago                #120298
        by Erik Novoa
    
    
            
            
            
            
            
                                
    
                                                
    
        Replied by Erik Novoa on topic Speed of Page Reroute to PayPal            
    
        Thank you for your response. Is there a reason for a 5 second delay?  How could the time be reduced to 1 second? I have had customers who get confused and think that the delay is hanging their system (and they have slow computers).
Thanks,
Erik
    Thanks,
Erik
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- Giang Dinh Truong
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                6 years 10 months ago                #120375
        by Giang Dinh Truong
    
    
            
            
            
            
            
                                
    
                                                
    
        Replied by Giang Dinh Truong on topic Speed of Page Reroute to PayPal            
    
        Dear Erik,
I need to wait some seconds to generate the hidden form before being able to submit it to PayPal.
Sincerely, Giang
    I need to wait some seconds to generate the hidden form before being able to submit it to PayPal.
Sincerely, Giang
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- Erik Novoa
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                6 years 10 months ago                #120387
        by Erik Novoa
    
    
            
            
            
            
            
                                
    
                                                
    
        Replied by Erik Novoa on topic Speed of Page Reroute to PayPal            
    
        Thank you for that information.
Is there a way to create in indication (text or model box) to the customer that there will be a 5 second delay as the payment reroutes to PayPal. Ex: "Please wait approx. 5 sec. while we reroute you to PayPal for final payment"
That might help with customer expectation. What do you think?
Erik
    Is there a way to create in indication (text or model box) to the customer that there will be a 5 second delay as the payment reroutes to PayPal. Ex: "Please wait approx. 5 sec. while we reroute you to PayPal for final payment"
That might help with customer expectation. What do you think?
Erik
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- Giang Dinh Truong
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                6 years 10 months ago                #120405
        by Giang Dinh Truong
    
    
            
            
            
            
            
                                
    
                                                
    
        Replied by Giang Dinh Truong on topic Speed of Page Reroute to PayPal            
    
        Dear Erik,
There is already a message showed there. If you want to change it, please go to EShop -> System -> Translation to filter by that message and change it as the way that you want.
Sincerely, Giang
    There is already a message showed there. If you want to change it, please go to EShop -> System -> Translation to filter by that message and change it as the way that you want.
Sincerely, Giang
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- Erik Novoa
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                6 years 10 months ago                #120409
        by Erik Novoa
    
    
            
            
            
            
            
                                
    
                                                
    
        Replied by Erik Novoa on topic Speed of Page Reroute to PayPal            
    
        Thanks for your suggestion.
Which translation string should I modify?
Thanks,
Erik
    Which translation string should I modify?
Thanks,
Erik
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- Giang Dinh Truong
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                6 years 10 months ago                #120479
        by Giang Dinh Truong
    
    
            
            
            
            
            
                                
    
                                                
    
        Replied by Giang Dinh Truong on topic Speed of Page Reroute to PayPal            
    
        Hello Erik,
It is ESHOP_REDIRECT_HEADING language item.
Sincerely, Giang
    It is ESHOP_REDIRECT_HEADING language item.
Sincerely, Giang
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        Moderators: Giang Dinh Truong    
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