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TCPDF ERROR

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6 years 1 month ago #118668 by Soner
TCPDF ERROR was created by Soner
Hello
i get this error when i click on PDF on Product page:

TCPDF ERROR: [Image] Unable to get image: /home/strato/http/power/rid/76/10/59417610/htdocs/mnt/web409/e3/10/59417610/htdocs/media/com_eshop/products/resized/erkek-yeni-min-500x700.jpg

Howe can i fix this?

regards

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  • Giang Dinh Truong
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6 years 1 month ago #118674 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic TCPDF ERROR
Hello Soner,

Sound like this is an outstanding issue. Please submit a new ticket to send me the your site information so I can take a look and resolve it for you.

Hope to hear back from you soon.

Sincerely, Giang

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6 years 1 month ago #118693 by Soner
Replied by Soner on topic TCPDF ERROR
Thank you Giang
i send you the admin login on ticket system

kind regards
soner

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  • Giang Dinh Truong
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6 years 1 month ago #118710 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic TCPDF ERROR
OK Soner!

I will check and get back to you via ticket system!

Sincerely, Giang

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  • Jeff Chen
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6 years 1 month ago #118863 by Jeff Chen
Replied by Jeff Chen on topic TCPDF ERROR
I have the same error message.
Please share how to fix it too.
Thank you,

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  • Giang Dinh Truong
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6 years 1 month ago #118964 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic TCPDF ERROR
Dear Jeff,

What's version of EShop that you are using on your site? Is it latest version?

Sincerely, Giang

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  • Jeff Chen
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6 years 1 month ago #118987 by Jeff Chen
Replied by Jeff Chen on topic TCPDF ERROR
I believe it is. It's EShop version 3.2.0.
I'm creating a testing site.
I will send you on ticket system too for more details.
Thank you,

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  • Giang Dinh Truong
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6 years 1 month ago #119005 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic TCPDF ERROR
OK Jeff!

Please following up the ticket system.

Sincerely, Giang

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5 years 10 months ago #122339 by James Shields
Replied by James Shields on topic TCPDF ERROR
I have this same error

what is the fix?

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  • Giang Dinh Truong
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5 years 10 months ago #122394 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic TCPDF ERROR
Hello James,

Please contact with me via ticket system so I can check to fix it for you.

Sincerely, Giang

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