EShop Import Pro - error

  • Stefan Hjalmarsson
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8 years 9 months ago #91163 by Stefan Hjalmarsson
EShop Import Pro - error was created by Stefan Hjalmarsson
Hi

I get this error when I try to import an Excel file to Eshop with the Import Pro utility:

"Error
The file that you choose is not Excel file. Please try again!"

The file is of course an Excel file ".xlsx" and is based on one of the examples file.

Any suggestions ?

Regards,
Stefan

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  • Giang Dinh Truong
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8 years 9 months ago #91229 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic EShop Import Pro - error
Hello Stefan,

That's strange. Can you please attach that file here so I can check?

Sincerely, Giang

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8 years 9 months ago #91233 by Stefan Hjalmarsson
Replied by Stefan Hjalmarsson on topic EShop Import Pro - error
Hi

Here is one of the Excel files I tried to import, it's one of the example files from your website.

Regards,
Stefan


File Attachment:

File Name: example-1.xlsx
File Size:9.2 KB

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8 years 9 months ago #91236 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic EShop Import Pro - error
Hello Stefan,

I just tried to import this sample excel file under my local computer and it works fine. Please submit a new ticket to EShop to send me the super admin account to your site so I can help you to check it on your site.

Sincerely, Giang

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8 years 9 months ago #91239 by Stefan Hjalmarsson
Replied by Stefan Hjalmarsson on topic EShop Import Pro - error
Hi

I created a new ticket...

Thanks,
Stefan

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8 years 9 months ago #91240 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic EShop Import Pro - error
OK Stefan!

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