custom labels bug

I want to hide all of the labels that come with eshop and just display my custom labels. When I disable all of the labels that come with eshop, all of the custom labels disappear.

Is there a reason why you force at least one of the labels that come with the software or is this just a bug?

JKB

Hello Jack,

What did you mean for custom label? Please explain more so I can help.

Sincerely, Giang

I am talking about the custom labels in your backend. (see attached). Your documentation said to edit the XML document, which I did, however when I deactivated all of the stock labels under system>layout>Product page, the custom labels do not show. If I enable any one of your stock labels, such as "Show Product SKU" then that label as well as the custom labels appear.

This should be pretty easy to check on your in house system.

JKB

Where is the attached file? Seem you forgot to attach it.

Sincerely, Giang

Sorry, the file is attached now. These are your custom labels which work fine, but they will not show unless one of the stock labels that come with the software is enabled.

You can see that I enabled Product Code in order to make the other show up in the front end in the second attachment.

Hello Jack,

Sound like it is outstanding issue. Please submit a new ticket to send me the super admin account to your site so I can help you to check.

Sincerely, Giang