Thumbnail width problem

  • sarrene
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8 years 3 months ago #73711 by sarrene
Thumbnail width problem was created by sarrene
Hello, and good day.
I have a problem with the thumbnails, and I am not sure where this is coming from.
triadmain.com/he-market/characters-and-a...ons/scary-teddy-bear
I would prefer to have the thumbnails spaced with perhaps a 5px margin, however, somewhere a width of 127px is being generated.
giving this effect: gyazo.com/215c6b4d7ec0a14acb44e6529d11adfc


Can you please explain where this is coming from?
gyazo.com/35a8a2c171961d8e03c375a576046ce0


I need it to be like this:
gyazo.com/99da028e4c005422e769847147a0e2ac
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8 years 3 months ago #73731 by sarrene
Replied by sarrene on topic Thumbnail width problem
Any thoughts or ideas?
I am really under a tight schedule :(

Thank you,
Sarr

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8 years 3 months ago #73743 by sarrene
Replied by sarrene on topic Thumbnail width problem
Hello and good morning,
I still need to get this formatting sorted. This happens even on any of the default templates that ships with Joomla. I have paid for two extensions and plan on buying more if I can get this sorted.

I hope to hear from you soon. Thank you for your time,
Sarr

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8 years 3 months ago #73783 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Thumbnail width problem
Hello Sarr,

I am sorry for a bit delaying in reply to you. That because I was in the New Year holiday, just come back for the work yesterday. The issue caused by a small CSS conflict item with the template. Please submit a new ticket to EShop category to send me the site information so our support staff can help you to fix it fast.

Hope to receive the ticket from you soon.
Sincerely, Giang

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8 years 3 months ago #74020 by sarrene
Replied by sarrene on topic Thumbnail width problem
Despite this being important I have been swamped with work. Please accept my apology for the late reply.
Ticket will be submitted in just a few moments.

Thank you,
Sarrene'

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8 years 3 months ago #74055 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Thumbnail width problem
Hello Sarrene,

No problem I received the your ticket. Please following up it to get supports.

Sincerely, Giang

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