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Order summary emails not sent when using PayPal
- Marc
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9 years 8 months ago #65277
by Marc
Order summary emails not sent when using PayPal was created by Marc
I'm testing the eshop on our Joomla website and everything is working, except I'm not receiving order confirmation emails when selecting PayPay for the payment. When I use offline payment, the summary is emailed immediately.
I already entered the IPN URL for PayPal to notify my website that the payment was received. Please help!
Marc
I already entered the IPN URL for PayPal to notify my website that the payment was received. Please help!
Marc
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- Giang Dinh Truong
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9 years 8 months ago #65309
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Order summary emails not sent when using PayPal
Hello Marc,
When you use PayPal, the notification emails are only sent if customer made the payment at Paypal and complete the order. Have you tried to made payment and complete order yet?
Sincerely, Giang
When you use PayPal, the notification emails are only sent if customer made the payment at Paypal and complete the order. Have you tried to made payment and complete order yet?
Sincerely, Giang
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- arkeba
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9 years 7 months ago #66790
by arkeba
Replied by arkeba on topic Order summary emails not sent when using PayPal
I have the same problem,
when i use paypal i receive the mail from paypal but not the mail from eshop.
I have to do some configuration on paypal?
i receive the mail when i uses an other payment,
I hope in your help!
Thank
when i use paypal i receive the mail from paypal but not the mail from eshop.
I have to do some configuration on paypal?
i receive the mail when i uses an other payment,
I hope in your help!
Thank
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- Giang Dinh Truong
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9 years 7 months ago #66825
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Order summary emails not sent when using PayPal
Hello Arkeba,
That maybe because you didn't enable the IPN setting in your PayPal account. Please go there and enter URL to your website for IPN, then it should work normally.
Sincerely, Giang
That maybe because you didn't enable the IPN setting in your PayPal account. Please go there and enter URL to your website for IPN, then it should work normally.
Sincerely, Giang
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