First effort unsuccessful - Blank Front Page

Greg Wake
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9 years 9 months ago #64213 by Greg Wake

First effort unsuccessful - Blank Front Page was created by Greg Wake

I'm trying to use eShop on an existing site to provide the functionality I need.

I've added a menu item and linked it to the "Front Page". It keeps coming up blank. No matter what eShop page I link to the menu item, they all come up blank.

I must be missing something here. ??

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Giang Dinh Truong
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9 years 9 months ago #64214 by Giang Dinh Truong

Replied by Giang Dinh Truong on topic First effort unsuccessful - Blank Front Page

Hello Greg,

Sound like it is an outstanding issue. Please submit a new ticket to EShop category to send me the back-end log-in account to your site so I can help you to check that.

Sincerely, Giang

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Greg Wake
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9 years 9 months ago #64219 by Greg Wake

Replied by Greg Wake on topic First effort unsuccessful - Blank Front Page

Unfortunately, I'm not doing this on a live site, it's on my test system (my desktop).

My site template is jsnmetro and I'm running Joomla 3.4.1.

Do you still want me to log a ticket?

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9 years 9 months ago #64223 by Giang Dinh Truong

Replied by Giang Dinh Truong on topic First effort unsuccessful - Blank Front Page

Hi Greg,

Where and When did you purchase EShop? I don't see any order for EShop from you.

Sincerely, Giang

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9 years 9 months ago #64226 by Greg Wake

Replied by Greg Wake on topic First effort unsuccessful - Blank Front Page

Ok, thats interesting. I paid the $'s and received an e-mail with the component attached.

Check for greg.wake@bizlinq.com.au

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9 years 9 months ago #64227 by Giang Dinh Truong

Replied by Giang Dinh Truong on topic First effort unsuccessful - Blank Front Page

Ah yes, your order is confirmed.

Do you use Team Viewer? Please submit a new ticket to send me Team Viewer username and password, then I will access to your computer to check that.

Sincerely, Giang

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9 years 9 months ago #64229 by Greg Wake

Replied by Greg Wake on topic First effort unsuccessful - Blank Front Page

Can I get back in touch with you? I have an appointment to attend to, but will be back in approximately 1 hour.

Is it ok to do the teamviewer then?

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9 years 9 months ago #64230 by Giang Dinh Truong

Replied by Giang Dinh Truong on topic First effort unsuccessful - Blank Front Page

Hi Greg,

I will be back from the lunch in 2 hours. So please send me the Team Viewer via ticket system in 2 hours.

Sincerely, Giang

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9 years 9 months ago #64231 by Greg Wake

Replied by Greg Wake on topic First effort unsuccessful - Blank Front Page

Cool..will do.

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9 years 9 months ago #64232 by Giang Dinh Truong

Replied by Giang Dinh Truong on topic First effort unsuccessful - Blank Front Page

OK Greg!

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