Invoice does not receive via email

  • paula
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9 years 10 months ago #62007 by paula
Invoice does not receive via email was created by paula
I tried offline payment and I received the order details via email, but when I tried Paypal payment I did not receive anything.
How can I fix this without updating eshop? Thanks
EShop version 1.2.7
Joomla 2.5

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  • paula
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9 years 10 months ago #62008 by paula
Replied by paula on topic Invoice does not receive via email
My mistake, I checked it and I learned that I have to set manually the order status to be able to receive the invoice of the customer right? My concern now was I (as owner) did not receive alert notification that order has been made when paid through Paypal. PLease advice, thanks

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  • Giang Dinh Truong
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9 years 10 months ago #62098 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Invoice does not receive via email
Hello Paula,

If customer go to PayPal and made the payment to complete order from there, then you and customer should get the notification emails automatically.

Sincerely, Giang

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