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Not Receiving Admin Email
- David Hering
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10 years 11 months ago #43270
by David Hering
Not Receiving Admin Email was created by David Hering
Hi -
I've just begun using EShop and must admit, I'm a bit of an armature. Since launching the site, I have received two orders however, I am not receiving the new order email. I have two email addresses listed however neither is receiving the new order notification.
Suggestions?
I've just begun using EShop and must admit, I'm a bit of an armature. Since launching the site, I have received two orders however, I am not receiving the new order email. I have two email addresses listed however neither is receiving the new order notification.
Suggestions?
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- Giang Dinh Truong
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10 years 11 months ago #43297
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Not Receiving Admin Email
Dear David,
You should turn on notification email in Configuration of EShop. Log-in into back-end side, go to Components->EShop->System->Configuration->Email tab, you should turn it on.
Please try and let me know if it works.
If not, please submit a ticket to EShop category to send me your site information, I will go there to check and help you.
Sincerely, Giang
You should turn on notification email in Configuration of EShop. Log-in into back-end side, go to Components->EShop->System->Configuration->Email tab, you should turn it on.
Please try and let me know if it works.
If not, please submit a ticket to EShop category to send me your site information, I will go there to check and help you.
Sincerely, Giang
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10 years 11 months ago #43300
by David Hering
Replied by David Hering on topic Not Receiving Admin Email
Thanks for the quick reply - Notifications are already turned on - I will submit the ticket as you have suggested
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- Giang Dinh Truong
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10 years 11 months ago #43363
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Not Receiving Admin Email
Hi again David,
I replied to explain to you via ticket. Please following up there to get supports.
Sincerely, Giang
I replied to explain to you via ticket. Please following up there to get supports.
Sincerely, Giang
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