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Never got an email to download or register
- Alec Miller
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11 years 3 months ago #39098
by Alec Miller
Never got an email to download or register was created by Alec Miller
Hi,
I purchased Eshop. I got a receipt for payment via email, but never got an email to download it. I also never received a confirmation email to the email address I used to purchase Eshop so I cannot even log in to my account.
Please advise.
Thanks,
Alec
I purchased Eshop. I got a receipt for payment via email, but never got an email to download it. I also never received a confirmation email to the email address I used to purchase Eshop so I cannot even log in to my account.
Please advise.
Thanks,
Alec
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- Giang Dinh Truong
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11 years 3 months ago #39103
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Re: Never got an email to download or register
Hi again Alec,
I think that because your email system is preventing emails from us. So the email couldn't send to you. I just logged into our system and assigned you to EShop order. Your username in our system is Butterscotch. Please logged into our site with this your account, then click on My Downloads link on the top, you will be able to download the EShop package for your order. In the future, if we release new version of EShop, then you can download the update.
While using EShop, if you need any helps or have any questions, please don't hesitate to let me know.
Thank you!
Sincerely, Giang
I think that because your email system is preventing emails from us. So the email couldn't send to you. I just logged into our system and assigned you to EShop order. Your username in our system is Butterscotch. Please logged into our site with this your account, then click on My Downloads link on the top, you will be able to download the EShop package for your order. In the future, if we release new version of EShop, then you can download the update.
While using EShop, if you need any helps or have any questions, please don't hesitate to let me know.
Thank you!
Sincerely, Giang
The following user(s) said Thank You: Alec Miller
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