Tax is not displayed correctly on the 1st visit

Hey guys,

when I access the shop for the first time in an online session, the tax is not displayed correctly (screenshot 1st.jpg).
If I go through the shopping process normally to the end, the correct tax is displayed (screenshot 1st_checkout.jpg)
If I call up the article again, the correct tax is also displayed here. (screenshot 2nd.jpg).

How can I ensure that the correct tax is displayed from the start? The stored data for the tax (geo zone, etc.) seem to have been created correctly.

Thanks for your help!

Regards, Chris






 

any ideas?

Hello Chris,

Thank you for submitting the question here. To have the tax always display, you should setup the tax class based on Store Address.

You can submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check that for you.

Sincerely, Giang

Thanks, it's solved!

OK That's no problem Chris!

Have a nice day!

Sincerely, Giang