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No Order confirmations anymore

  • Ninjastar
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11 months 1 week ago #158264 by Ninjastar
No Order confirmations anymore was created by Ninjastar
For some reason Eshop is not generating an invoice or sending notification of completed payment anymore. It's not even listed in the backend.
The only way I knew about the order is through a Paypal email. What's happening here?

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  • Giang Dinh Truong
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9 months 3 weeks ago #158984 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic No Order confirmations anymore
Dear Ninjastar,

There are some reasons for this. Please submit a new ticket to EShop category so I can help you to check and correct it for you.

Sincerely, Giang

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9 months 2 weeks ago #159149 by Ninjastar
Replied by Ninjastar on topic No Order confirmations anymore
I did back in May....no follow up

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9 months 2 weeks ago #159181 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic No Order confirmations anymore
Hello Ninjastar,

I have already replied to you via ticket system. Please following up there to get my supports.

Sincerely, Giang

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