Delay reply to Tickets ?

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5 years 1 month ago #136248 by Kurt
Delay reply to Tickets ? was created by Kurt
Hi All.

Is anyone getting delay for replies in the Ticket area ? I used to get quick response from Giang Dinh Truong. But now it's nearly 1 week and no reply.

P.S. Yes I have an active subscriptions.

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5 years 1 month ago #136297 by Kurt
Replied by Kurt on topic Delay reply to Tickets ?
I'm really hoping that someone from Joomdonation read in here.

It's been 8 days without replies in the ticket area.

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  • Tuan Pham Ngoc
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5 years 1 month ago #136301 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Delay reply to Tickets ?
We are really sorry Kurt. Giang (the maintainer of Eshop extension) is busy with his personal life these days and a bit slow with support. I just asked him to look at your ticket, you should receive response from him soon

Please be patient and wait for us.

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