Links shared by Whatsapp doesn`t show thumbnail images

  • Jose Arellano
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7 months 3 weeks ago #129851 by Jose Arellano
Hi,

I'm working with Joomla 3.9.13 and EShop 3.2.10

When I share the link of our products by whatsapp it doesn`t show the thumbnail of the product as ussually happens in other websites.

What should I do?

One attachment is of my website and the other one is of another site.

Thanks

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  • Giang Dinh Truong
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7 months 6 days ago #130381 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Links shared by Whatsapp doesn`t show thumbnail images
Hello Jose,

Are both of sites using our EShop Shopping Cart extension?

Sincerely, Giang

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7 months 4 days ago #130437 by Alison
If it's at all helpful, I just wanted to say that when I test this on Whatsapp, my eShop images show up with the product.
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6 months 4 weeks ago #130593 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Links shared by Whatsapp doesn`t show thumbnail images
Thank you for confirming Alison!
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