Unable to update eshop

Hello René Jurack,

Thank you for updating EShop. The reason because your order was from 03 Feb 2017 and it was expired at 03 Feb 2018.

So you must re-purchase EShop to have a new subscription of 12 months to download updates and get our free supports.

After that, you can update EShop normally.

Hope that this is useful.

Sincerely, Giang

Thank you for you fast response.

I just re-purchased EShop, generated a new Download ID and pasted it into the configuration-tab but still can not update. Error-message is the same as in the first post.

Hello Rene,

It's strange. Please go to our ticket system at www.joomdonation.com/support-tickets.html to submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check and update EShop properly for you.

Hope to hear back from you soon.

Sincerely, Giang