SMTP Error: data not accepted

  • Christin Bjornrud
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7 years 7 months ago #103254 by Christin Bjornrud
SMTP Error: data not accepted was created by Christin Bjornrud
When checking out and confirming the order I get this error message:
SMTP Error: data not accepted.SMTP server error: DATA END command failed

There is nothing wrong with the smtp settings, only from the eshop.
Please help.. :unsure:

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  • Giang Dinh Truong
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7 years 7 months ago #103294 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic SMTP Error: data not accepted
Hello Christin,

As the error shown, I am pretty sure that it caused by wrong SMTP settings. Did you try to send the email from your website? Does it work?

Sincerely, Giang

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  • Christin Bjornrud
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7 years 7 months ago - 7 years 7 months ago #103295 by Christin Bjornrud
Replied by Christin Bjornrud on topic SMTP Error: data not accepted
Yes, the joomla system sends both test email and user email when registering.
That's why I don't understand the error message.
Could it have anything to do with time out? Of 7 orders, admin received 1 email notice....
And even though an email was sent, I got the same error message...?

Regards.
Christin
Last edit: 7 years 7 months ago by Christin Bjornrud.

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7 years 7 months ago #103351 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic SMTP Error: data not accepted
That's sound like a strange issue. Please submit a new ticket to EShop category so I can help you to check if I can see any thing.

Sincerely, Giang

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