Assign Mass Customers to group on criteria

  • Clifton Murphy
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7 years 7 months ago - 7 years 7 months ago #102869 by Clifton Murphy
Assign Mass Customers to group on criteria was created by Clifton Murphy
Customer Groups needs some serious work. Why have customer groups for discounts, if it's impossible to move mass customers to a discount group, or discount pricing group one at a time when you have hundreds or thousands of customers in the database.

We would like customers placed in these groups based on the number of orders, or the dollar amount they have spent in the store or other criteria to be determined by store owners.

Creating customer groups is easy. What is not easy is a way to see why we even need them, if we can only move one customer at a time to a group. This is pointless for large stores to implement. Moving three hundred "default" customers to a group must be done one at a time. This is not feasible. It also lacks any forward thinking, as what if i decide to make a group for a specific purpose 2 years from now. I'll have several thousand customers to move to that group....ONE AT A TIME!

I say no, that just doesn't work. There needs to be a way to move lots of customers to a group at once. This should be coupled with basic, Eshop related, search parameters. Such as total # of orders a customer has made, the total number of dollars a customer has spent, etc. This change would make "customer groups" an actual feature, instead of an after thought like it is now. There is just no scalability currently and there needs to be.

Clifton Murphy - Owner
Funny Bug Bees And Wood Works
252-933-4840
Last edit: 7 years 7 months ago by Clifton Murphy.

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  • Giang Dinh Truong
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7 years 7 months ago #102900 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Customer Groups question
Hello Clifton,

You can go to EShop -> Sales -> Customers to edit customers and assign them to corresponding customer group that you want.

Sincerely, Giang

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  • Clifton Murphy
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7 years 7 months ago #102926 by Clifton Murphy
Replied by Clifton Murphy on topic Customer Groups question
i think you missed the point of the question. I already know how to change the group a customer is in. What I do not see is an easy method or a report that can be run to show for instance the total number of orders a customer has made or the total amount that customers have spent.

A report would be nice, a list of all customers in column format with the total number of orders each has placed in a second column.

It seems as though you assume all of your Eshop users have stores with like 5 customers, as there are no tools which take into account that some of us have hundreds or thousands of customers and its difficult to parse that much data for anything usable.

I mean why have customer groups, if you offer no tools or an easy way to assign mass customers to a group.....

Clifton Murphy - Owner
Funny Bug Bees And Wood Works
252-933-4840

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  • Giang Dinh Truong
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7 years 7 months ago #102968 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Customer Groups question
Hello Clifton,

I see that but this is not supported now. I will may consider to add it in the future once I have the time if there are many people need this tool.

Sincerely, Giang

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7 years 1 month ago #110426 by Clifton Murphy
Replied by Clifton Murphy on topic Customer Groups question
Ok Giang,

We solved this with a add-on written for Eshop, which is now available in the Joomla Extension Library here: extensions.joomla.org/extensions/extensi...s-program-for-eshop/

Clifton Murphy - Owner
Funny Bug Bees And Wood Works
252-933-4840

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