change order status

  • Bogdan Dascalu
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7 years 8 months ago #102265 by Bogdan Dascalu
change order status was created by Bogdan Dascalu
Hello,

I guess I have an issue with the order status and I can;t find the solution.
I just did 3 orders - one in pending, one canceled from PayPal and one paid.
All three show up as processing in my shop? why is that?
prntscr.com/g8f9o0
I am missing some settings?
Also, no email to administrator that there are orders.

Please help me, I am doing something wrong? Thank you in advance.

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  • Bogdan Dascalu
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7 years 8 months ago #102293 by Bogdan Dascalu
Replied by Bogdan Dascalu on topic change order status
Hello,
Can somebody help me please? The shop started to sell and the orders are not marked as paid.
Also, the orders I had yesterday are suddenly vanished from backend? I just logged now and I see no orders in the Orders page (administrator/index.php?option=com_eshop&view=orders).

Thank you.

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  • Giang Dinh Truong
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7 years 8 months ago #102394 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic change order status
Hello Bogdan,

I think the reason because missing the configuration in your PayPal account. Please following up the ticket to get the problem to be resolved.

Sincerely, Giang

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Moderators: Giang Dinh Truong