cannot add products to cart. SyntaxError

  • Niccole Lowe
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9 years 3 months ago #74063 by Niccole Lowe
cannot add products to cart. SyntaxError was created by Niccole Lowe
SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

OK

<!--Hacked by -->

{"error":{"option":{"187":"58KS Choos a Size required"}},"redirect":"\/index.php?option=com_eshop&amp;view=product&amp;id=57&amp;catid=14&amp;Itemid=185"}

this is on brookvilleglove.com
Joomla version 3.4.8

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9 years 2 months ago #75905 by Petta
Replied by Petta on topic cannot add products to cart. SyntaxError
I have a similar error

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

OK

<!--Hacked by -->

{"success":true}

has your error been fixed?

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  • Niccole Lowe
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9 years 2 months ago #75906 by Niccole Lowe
Replied by Niccole Lowe on topic cannot add products to cart. SyntaxError
Yes. Evidently every time there is an eshop update and you dont buy it and install it right away your site breaks in some way. This has happened before.. twice. I love eshop but dont appreciate the fact it breaks every time there is an update to be done especially because I dont check all my sites every day for cms, component, module nor plugin updates. I do it about once per week. So that means some of my carts will be broken and customers unable to purchase until I "discover" eshop needs updated? Not a very good marketing tact. So, I am left to try and find a cart as good as eshop but doesnt break when it needs an update.. which is a shame.

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  • Giang Dinh Truong
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9 years 2 months ago #76549 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic cannot add products to cart. SyntaxError
Hello Petta and Niccole,

The issue that you had seem is an outstanding issue. EShop does not break anything when updating. May that your site was modified so each time update EShop, the modified things was lost which is the reason of issue.

If you need any helps, please submit ticket to EShop category so our support staff can help.

Sincerely, Giang

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