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steps 3 and 4 missing from checkout

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9 years 3 months ago #73474 by andrew
steps 3 and 4 missing from checkout was created by andrew
as the title,


steps 3 and 4 are missing from the check out page since updating to the newest eshop software.


need help asap, have filed a ticket.

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9 years 3 months ago #73475 by Davide
Replied by Davide on topic steps 3 and 4 missing from checkout
There is a new option in configuration (tab option, checkount block) named "Require Shipping:", change it to NO, save, change to YES and save again. It should be working ;) Is a new option, I didn't find it i changelog, I lost 1 hour to understand why shipment disappeared :)
The following user(s) said Thank You: Giang Dinh Truong, andrew

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9 years 3 months ago #73491 by andrew
Replied by andrew on topic steps 3 and 4 missing from checkout
your the man!

worked as you said.. thanks a bunch!

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  • Giang Dinh Truong
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9 years 3 months ago #73498 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic steps 3 and 4 missing from checkout
Thank you for answering Davide!

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9 years 3 months ago #74508 by Bryan Crane
Replied by Bryan Crane on topic steps 3 and 4 missing from checkout
I tried the fix that Davide was talking about. It worked at first, but the steps are not showing up again. Not sure what is going on now.

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9 years 3 months ago #74621 by Davide
Replied by Davide on topic steps 3 and 4 missing from checkout
Are you using products without shipping (Product > Data tab > Require Shipping NO)?
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9 years 2 months ago #74718 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic steps 3 and 4 missing from checkout
Also, please go to EShop -> System -> Configuration -> Option tab, at Require Shipping choose Yes. This is the global shipping require setting for your store.

Hope that this is useful.
Sincerely, Giang

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9 years 2 months ago #74976 by Bryan Crane
Replied by Bryan Crane on topic steps 3 and 4 missing from checkout
Thank you so much...

That did the trick

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9 years 2 months ago #75104 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic steps 3 and 4 missing from checkout
No problem at all Bryan!

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