Customers do not include names on orders

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8 years 4 months ago #72817 by JK
I would think when an order is placed the person who purchased a product would become a customer. But my customer list does not include all of the people who placed an order. Will you share some insight as to why there is not a 1-1 relationship between customer names and the names on orders. At the very least I would think every name on an order would be in included in the customer list.

Thank you for shedding light on this problem.

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  • Giang Dinh Truong
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8 years 4 months ago #72854 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Customers do not include names on orders
Hello JK,

The customers list only includes the customers who placed order as logged in user. The Guests are not displayed there.

Sincerely, Giang

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8 years 4 months ago #72882 by JK
Thanks for the clarification, so the customer list is not a ALL customers who bought something from our site. It is a list of registered users, who bought something. Got it.

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8 years 4 months ago #72988 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Customers do not include names on orders
That's correct!

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