Use the store's e-mail address in a message

Is it possible to use the store's e-mail address in a message? (By "the store's e-mail address", I mean the one that's in the EShop back-end, in System -> Configuration -> General -> Email.) I would like to include it in the "Customer Notification Email" message. I've tried using [ESHOP_EMAIL], but that doesn't work -- the customer just sees [ESHOP_EMAIL] in the message.

Hello Jeremy,

Yes, you can use [STORE_EMAIL] tag there.

Sincerely, Giang

This doesn't seem to work -- I just get [STORE_EMAIL] in the message. Was this feature introduced in a newer version? I'm running EShop 1.3.8.

Hello Jeremy,

I think that you should update EShop to latest version 1.4.2.

Sincerely, Giang

How do I update EShop? I have tried following the instructions here...

eshopdocs.joomservices.com/getting-start...html#h3-update-eshop

...but I do not see the update notification in the Dashboard. Is there some other way to download the update package?

Hello Jeremy,

If you are a customer of EShop, then click on My Downloads link on the top menu, you should be able to download latest version of Eshop from there and update it to your site.

Sincerely, Giang

Thanks! I upgraded to EShop 1.4.2, but [STORE_EMAIL] still does not get replaced in the Customer Notification Email.

Strange!

Please submit a new ticket to EShop category to send me the site information so I can help you to check that.

Sincerely, Giang