Problems while loading the big image

  • Burt
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10 years 1 month ago #59270 by Burt
Hi,

Running Eshop 1.3.2.

On my newly created shop ( www.bazingo.nl ) I get a message on my iPhone and iPad while trying to view a product.

The message is: Problems while loading the big image.
In the preview of the product image a text remains visible: Loading zoom.




It clearly has something to do with the script containing the zoom functionality.

On a desktop everything is fine, no unexpected messages.

How can I solve this issue?

Best regards,
Burt

Bazingo!
www.bazingo.nl (Powered by Eshop!)
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  • Giang Dinh Truong
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10 years 1 month ago #59348 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Problems while loading the big image
Hi Burt,

Sound like this is an outstanding issue. Please submit a new ticket to EShop category to send me the your site information there so I can help you to check and resolve the issue.

Sincerely, Giang

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  • Burt
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10 years 1 month ago #59521 by Burt
Replied by Burt on topic Problems while loading the big image
Hi Giang,

I updated from Eshop 1.3.2 to 1.3.6 and this problem seems to be solved now.

Best regards,
Burt

Bazingo!
www.bazingo.nl (Powered by Eshop!)

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  • Giang Dinh Truong
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10 years 1 month ago #59560 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Problems while loading the big image
Hi Burt,

That is great! If you need any more helps, don't hesitate to let me know.

Sincerely, Giang

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