Special price or discount doesnt work

Hello,
setting a special price or a discount doesn't seem to work either when browsing the eshop nor at the checkout of a registered user.
Do you have any suggestions that i could do?

Thanks!

some help please?

Hello Michail,
Did you choose the customer groups for the discount or special prices?
Sincerely, Giang

i left it in default group, but i would like for everyone to see it on the product page, anyway none works..

Then you should choose default group for both of discount and special. Then go to EShop->System->Configuration, under Options tab, at Customer Group choose Default.
Let's try and let me know the result.
Sincerely, Giang

Thank you!! that did the trick!

Best Regards
Michail

That is no problem!
Don't hesitate to let me know if you need any more helps in the future.
Sincerely, Giang

Hello Giang
I have the same problem with my e-shop tool. However, I have already set the customer group to "default" in the settings.
I would like to show only a special group the discount price (with "special price"). I have created this group, assigned it to one customer and set the "special price" for this customer group.
However, when I login with the customer account, I still see the "normal" prices.
What could be the problem with this?
Thank you in advance for your help
Corinne

Hello Corinne,

Please submit a new ticket to EShop category to send me the site information so I can help you to check and tell you the reason.

Sincerely, Giang

I'm sorry to post to an old thread but I have the same issue - I can't get discounts for a customer group discounts to work (EShop version 2.3.0).

I have done the following:

1. Create Customer Group called "Test"
2. Create Discount and apply to customer group called "Test"
3. System > Configuration > Settings > Option > Account: Customer Groups set to "Default"

What am I missing?