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Blank Categories when Creating or Editing
- Ozgur Aksu
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10 years 1 month ago - 10 years 1 month ago #51001
by Ozgur Aksu
Blank Categories when Creating or Editing was created by Ozgur Aksu
When I create/edit a category, category details do not get saved. Instead a blank entry is created and in the case of an update, the existing details are removed with blanks. The database in the backend also shows blank values.
What can I do to find out what's going on and why categories are not being saved?
I've updated eshop to the latest version 1.3.1 and still experiencing the same issue.
Just noticed that this seems to be an issue with Eshop in general. I am unable to add products as well. The product name does not get stored.
What can I do to find out what's going on and why categories are not being saved?
I've updated eshop to the latest version 1.3.1 and still experiencing the same issue.
Just noticed that this seems to be an issue with Eshop in general. I am unable to add products as well. The product name does not get stored.
Last edit: 10 years 1 month ago by Ozgur Aksu. Reason: Further information regarding Products behaving the same way and attachments
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- Giang Dinh Truong
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10 years 1 month ago #51017
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Blank Categories when Creating or Editing
Hello Ozgur,
The reason of problem because you enabled 2 language system plugins (System - Language Filter and System - Language Code) while your site is not multiple languages. So to solve the problem, please go to Extensions->Language Manager to disable these plugins, then it should work.
Please try and let me know the result.
If it does not still work, please send me the back-end log-in account to your site in the ticket system so I can help.
Sincerely, Giang
The reason of problem because you enabled 2 language system plugins (System - Language Filter and System - Language Code) while your site is not multiple languages. So to solve the problem, please go to Extensions->Language Manager to disable these plugins, then it should work.
Please try and let me know the result.
If it does not still work, please send me the back-end log-in account to your site in the ticket system so I can help.
Sincerely, Giang
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- Ozgur Aksu
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10 years 1 month ago #51020
by Ozgur Aksu
Replied by Ozgur Aksu on topic Blank Categories when Creating or Editing
I had only "System - Language Filter" enabled. Disabling this resolved the problem. Thanks!
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- Giang Dinh Truong
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10 years 1 month ago #51022
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Blank Categories when Creating or Editing
No problem Ozgur,
Don't hesitate to let me know if you need any more helps.
Sincerely, Giang
Don't hesitate to let me know if you need any more helps.
Sincerely, Giang
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