Coupons not working

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10 years 2 months ago #50186 by W
Coupons not working was created by W
Hi,

I have set up coupons for my site but they will not work on the front end. I have tried clearing the cache, different computers, differnt codes, different dates but always comes back as invalid or expired when I try to use them.

My site only has guest checkout, could this be a factor?

Attached is a pic of my back end settings.
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10 years 2 months ago #50239 by W
Replied by W on topic Coupons not working
Support staff solved this for me. The issue was because in coupon settings "Coupons per customer" must be set at "0" to allow guests to use coupons.

Amazingly fast support!

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  • Giang Dinh Truong
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10 years 2 months ago #50340 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Coupons not working
That is no problem Taylor.
Sincerely, Giang

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