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Joomla user does not become customer

  • Jason Liang
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10 years 4 months ago #47499 by Jason Liang
Joomla user does not become customer was created by Jason Liang
Hi,

I registered a joomla user and activated it, but could not find a customer related to this user in eshop customer list.

I saw discussion about joomla user and eshop customer compatibility on Joomla site. My impression is that joomla users become customers automatically.

What could be wrong?

Thanks,

Jason

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  • Giang Dinh Truong
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10 years 4 months ago #47542 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Joomla user does not become customer
Hello Jason,
EShop supports the integration between customers and Joomla users. Please make sure that you have the latest version 1.2.10 of EShop. Also, make sure that you enable EShop - User system plugin.
Please read about it here: eshopdocs.joomservices.com/system/joomla-users-integration.html
Hope that this will help.
Sincerely, Giang

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10 years 4 months ago #47547 by imarest
Replied by imarest on topic Joomla user does not become customer
Hello,
I am looking reviewing potential eshop products for Joomla and your eshop looks to fit the bill quite nicely.
I have logged into the demo and I am trying to see if the a Joomla User can be a customer (as that is how ours will work). I tried looking for the plugin you mention below but I cannot find it on the demo site. Can you enable it so I can have a look to see how it works?

The only option I see on there is the disabled: Eshop Currency plugin.

many thanks,
Ronnie

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10 years 4 months ago #47557 by Jason Liang
Replied by Jason Liang on topic Joomla user does not become customer
Hi Giang,

I couldn't find the plugin in my setup- 1.2.8. Is it possible to install User system plugin separately? How can I get the update package in case I need to update whole eShop? I am using market theme instead default one. Is market theme compatible with version 1.2.10?

Thanks,

Jason

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10 years 4 months ago #47558 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Joomla user does not become customer

Jason Liang wrote: Hi Giang,

I couldn't find the plugin in my setup- 1.2.8. Is it possible to install User system plugin separately? How can I get the update package in case I need to update whole eShop? I am using market theme instead default one. Is market theme compatible with version 1.2.10?

Thanks,

Jason


Hello Jason,
Please click on My Downloads link to download the latest version 1.2.10 of EShop. In the package, you will see the plg_user_eshop.zip package. You can install it separately. However, you can install com_eshop_1.2.10 to update whole EShop to latest version which also include the joomla user plugin. The market theme also work with 1.2.10 too.
Sincerely, Giang

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10 years 4 months ago #47560 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Joomla user does not become customer

imarest wrote: Hello,
I am looking reviewing potential eshop products for Joomla and your eshop looks to fit the bill quite nicely.
I have logged into the demo and I am trying to see if the a Joomla User can be a customer (as that is how ours will work). I tried looking for the plugin you mention below but I cannot find it on the demo site. Can you enable it so I can have a look to see how it works?

The only option I see on there is the disabled: Eshop Currency plugin.

many thanks,
Ronnie


Hi again Ronnie,
I have just installed the latest version 1.2.10 of EShop to the demo site eshopbackend.joomdonation.org/administrator/ , now if you log-in to the back-end side and look at the plugin list, you will see it.
The plugin works exactly as what I said at: eshopdocs.joomservices.com/system/joomla-users-integration.html
Don't hesitate to let me know if you have any more questions.
Sincerely, Giang

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10 years 4 months ago #47583 by Jason Liang
Replied by Jason Liang on topic Joomla user does not become customer
Hi Giang,

I don't see anything in My Download.

I bought 1.2.8 on Jun 3rd and received it through email, so I guess my purchase is not associated with my user account. Can you advise how to get the upgrade in this case?

Thanks,

Jason

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10 years 4 months ago #47584 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Joomla user does not become customer
Hello Jason,
I have just created a new order of EShop and assign it to you. Please click on My Downloads link again now, you should see it there and download.
Please try and let me know if it works.
Sincerely, Giang

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10 years 4 months ago #47586 by Jason Liang
Replied by Jason Liang on topic Joomla user does not become customer
Hi Giang,

I have the package now. It is really appreciated.

Jason

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10 years 4 months ago #47588 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Joomla user does not become customer
That is great Jason!
Don't hesitate to let me know if you need any more helps in the future.
Sincerely, Giang

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