"Please select a Shipping Method!" msg at checkout

  • breeze29
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11 years 2 hours ago #43499 by breeze29
I've added product, category and unpublished all shipping methods except "free shipping" and set the free shipping threshold to 1. At checkout however, the shopper cannot get pass the "delivery method" step. What am I missing?

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  • Giang Dinh Truong
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11 years 2 hours ago #43501 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic "Please select a Shipping Method!" msg at checkout
Hello,
What did you enter for Min sub total and Geo zone in the configuration of Free Shipping? Can you also take a screenshot and put it here?
Sincerely, Giang

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10 years 11 months ago - 10 years 11 months ago #43513 by breeze29
I used "all zones" and threshold quantity is set to "1"

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Last edit: 10 years 11 months ago by breeze29. Reason: edited to upload screenshot.

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10 years 11 months ago #43514 by breeze29
Now it displays the shipping option but it still displays the same error message —even after selecting the free shipping method.

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10 years 11 months ago #43516 by breeze29
So I was successful in getting one order to go through successfully. All other attempts display same message as above. I've tried Safari, Chrome and Firefox for Mac OS. I've cleared browser cache but the same message remains.

If it's helpful, here's a link .

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10 years 11 months ago #43532 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic "Please select a Shipping Method!" msg at checkout
Hi again breeze,
Thank you for giving me these information. All is correct. This was a small bug in older version of EShop. I think that you are not using the latest version. Can you please download the latest version 1.2.5 and updated it on your site then test again?
I am sure that it will be resolved.
Hope to hear back from you soon.
Sincerely, Giang
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10 years 11 months ago #43559 by breeze29
Thanks. I didn't realized my installed version was outdated. It works fine now. Thanks for the great customer support.

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10 years 11 months ago #43592 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic "Please select a Shipping Method!" msg at checkout
That is no problem!
If you need any more helps any time, please don't hesitate to let me know.
Sincerely, Giang

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