Empty pdf-document

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11 years 2 months ago #36018 by snaily
Empty pdf-document was created by snaily
Hello Giang,

when a registered customer wants to download an order as pdf-doc, the document is empty.
Must I somewhere enter a text? Or is meant the invoice here?

Greetings snaily

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11 years 2 months ago #36040 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Re: Empty pdf-document
Hi again Snaily,

EShop allow you to enter Invoice layout in the back-end side (System->Messages). As default, only data for English is entered. Your site is in Germany language so it is empty. I just entered data for Germany language for Invoice and it should work now.

You can edit layout of Invoice to make it look as you want.

Sincerely, Giang

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11 years 2 months ago #36061 by snaily
Replied by snaily on topic Re: Empty pdf-document
Hello Giang,

thanks for your help! It works now :)

Greetings snaily

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11 years 2 months ago #36135 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Re: Empty pdf-document
OK no problem Snaily!
Sincerely, Giang

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11 years 1 month ago #37478 by S.W.
Replied by S.W. on topic Re: Empty pdf-document

Giang Dinh Truong wrote: Hi again Snaily,

EShop allow you to enter Invoice layout in the back-end side (System->Messages). As default, only data for English is entered. Your site is in Germany language so it is empty. I just entered data for Germany language for Invoice and it should work now.

You can edit layout of Invoice to make it look as you want.

Sincerely, Giang


Hi,
i understand a little englisch, but i dont write good.
I have Problems
  • nach der Bestellung wird kein Gesamtbetrag angezeigt auf dem Dashboard
  • Die PDF Rechnung ist leer und ich kann die Sprache nicht ändern.
  • In Message wird nichts angezeigt, keine Optionen zum ändern.
  • Ich verwende Joomla 3.1.
Attachments:

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11 years 4 weeks ago - 11 years 4 weeks ago #37525 by S.W.
Replied by S.W. on topic Re: Empty pdf-document

snaily wrote: Hello Giang,

thanks for your help! It works now :)

Greetings snaily


@ snaily Hallo, :dry: :unsure:

ich habe gelesen, dass du das gleiche Problem, hast, ich komme aber mit der Erklärung nicht klar.
Ich habe zwar die Erklärung verstanden, kann aber in der Konfiguration keine Stelle finden, wo ich es ändern muss. Ich bin sehr dankbar, wenn du mir helfen könntest.

S.W.
Last edit: 11 years 4 weeks ago by S.W..

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11 years 4 weeks ago #37531 by S.W.
Replied by S.W. on topic Re: Empty pdf-document

S.W. wrote:

snaily wrote: Hello Giang,

thanks for your help! It works now :)

Greetings snaily


@ snaily Hallo, :dry: :unsure:

ich habe gelesen, dass du das gleiche Problem, hast, ich komme aber mit der Erklärung nicht klar.
Ich habe zwar die Erklärung verstanden, kann aber in der Konfiguration keine Stelle finden, wo ich es ändern muss. Ich bin sehr dankbar, wenn du mir helfen könntest.

S.W.


So, nun habe ich die Probleme selbst im "Learning bei doing Modus" gelöst.
Ich habe die Spracheinstellung direkt in der Datenbank vorgenommen und jetzt funktioniert es. :P

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11 years 3 weeks ago #37622 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Re: Empty pdf-document
Hi again S.W,
First of all, please only use English in your post. I can not understand your language. Only English please.
Also, the problem that you have with PDF because you have not used latest version of EShop and you had wrong format in message for Invoice Layout. Please submit a ticket to send me your site information so I can help you to config it properly.
Sincerely, Giang

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