New field and invoice

Hallo.

I've added a new field.
Sales > Fields >
Name: title
Title: ESHOP_TITLE
Field type: Checkboxes
Address type: Both Billing and Shipping Address

And I've added to our invoice layout as well.
System > Configuration > Layout > Shipping Adress Format - [SHIPPING_TITLE] and Payment Adress Format - [PAYMENT_TITLE]

When I download our invoice, I don't see "Herr" or "Frau" which should be shown, I see [SHIPPING_TITLE] and [PAYMENT_TITLE].

What should I do? Please give me some advice.

Hello Shoko,

Please try to use tags [SHIPPING_ESHOP_TITLE] and [PAYMENT_ESHOP_TITLE] and see the results.

Sincerely, Giang

Hi Giang

Thank you for your suggestion.

Unfortunately, the problem is not solved.

Instead of [SHIPPING_TITLE] and [PAYMENT_TITLE], [SHIPPING_ESHOP_TITLE] and [PAYMENT_ESHOP_TITLE] are displayed.

Sincerely, Shoko

Dear Shoko,

Thank you for your reply. That's strange. Please go to our ticket system at joomdonation.com/support-tickets.html to submit new ticket to EShop category so I can help you to check.

Sincerely, Giang

Hi Giang

Thank you for your help.

I've sent to your ticket system to get a new ticket.

Sincerely, Shoko
 

Hello Shoko,

Seem I didn't receive the ticket from you. Did you post it to EShop category? Please give me the ID of your ticket.

Sincerely, Giang

Hello Giang

I did again. Now I have a ticket. The ID of my tiket is 117561.
Thank you.

Sincerely, Shoko

Hello Shoko,

Yes, thank you for that. I received your ticket and resolved the issue for you. Please following up the ticket.

Sincerely, Giang

Hello Giang

Thank you so much for your great support. Everything works well now.

Sincerely, Shoko

No problem at all Shoko!

Have a nice day!

Sincerely, Giang