View Category > Click product details = Blank page

  • Sam Mittelstaedt
  • Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 8 months ago #66944 by Sam Mittelstaedt
View Category > Click product details = Blank page was created by Sam Mittelstaedt
I recently installed eShop and started to use it.
Everything appeared to be going well.

I can click on a category and view the products, add to cart, etc.
However, when I click the product name to view the details page, all I get is a blank screen.
View source = blank.
Joomla error reporting = developer > no results.
Nothing is showing up in the php error logs.

Where should I start with debugging this?

Please Log in or Create an account to join the conversation.

  • Giang Dinh Truong
  • Offline
  • Administrator
  • Administrator
More
8 years 8 months ago #67019 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic View Category > Click product details = Blank page
Hello Sam,

Sound like this is an outstanding issue. Please submit a new ticket to EShop category to send me the site information so I can help you to check and resolve it.

Hope to hear back from you soon.
Sincerely, Giang
The following user(s) said Thank You: Sam Mittelstaedt

Please Log in or Create an account to join the conversation.

  • Sam Mittelstaedt
  • Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 8 months ago #67261 by Sam Mittelstaedt
Replied by Sam Mittelstaedt on topic View Category > Click product details = Blank page
Thank you.
I upgraded to 1.4.0 and it fixed the issue.

Please Log in or Create an account to join the conversation.

  • Giang Dinh Truong
  • Offline
  • Administrator
  • Administrator
More
8 years 8 months ago #67340 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic View Category > Click product details = Blank page
No problem at all Sam!
Have a nice weekend!
Sincerely, Giang

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #70115 by WPKCP
I'm having this problem with 1.4.2 now :/

Please Log in or Create an account to join the conversation.

  • Giang Dinh Truong
  • Offline
  • Administrator
  • Administrator
More
8 years 6 months ago #70136 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic View Category > Click product details = Blank page
Hello William,

Seem I received your support ticket regarding this issue. Please following up the ticket system to get my supports.

Sincerely, Giang

Please Log in or Create an account to join the conversation.

Moderators: Giang Dinh Truong