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All questions about EDocman extension

Unwanted thumbnail generated

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3 hours 42 minutes ago #180183 by pjot
Unwanted thumbnail generated was created by pjot
In Edocman 4.1 all of a sudden I get a thumbnail generated within an article, where this was never the case in the past. I do not want a thumbnail.
When I try to delete it in the article it does not dissappear (also not when emptying the cache). I replaced the thumbnail with a transparent gif of 1x1 px, but this generates a big black box.

Did I overlook something? How can I get rid of this thumbnail? Or have the 'delete thumbnail' button within the article working?

The example is on:
www.pjot.nl/2026lcvv/uitspraken/uitsprak...ag-van-twee-cr-leden
 

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3 hours 1 minute ago #180185 by Mr. Dam
Replied by Mr. Dam on topic Unwanted thumbnail generated
Hi,
Please submit a support ticket under the EDocman category and include your website URL and temporary Joomla Super Administrator credentials. Please share the credentials privately within the ticket.
Also, include a link to the affected document (Backend) so I can investigate the thumbnail issue on your site.
Best regards,
Dam

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Moderators: Mr. Dam