All questions about EDocman extension

'Missing File' Admin Filter Not Working

  • Stuart Forrester
  • Topic Author
  • Offline
  • New Member
  • New Member
More
3 weeks 1 day ago #178210 by Stuart Forrester
'Missing File' Admin Filter Not Working was created by Stuart Forrester
We are in the process of upgrading a client site to Joomla 6.1 from Joomla 4. EDocman has been updated to 3.5.
The issue we have is the Admin filter in Documents view for listing document Missing Files does not work, which it does on their 3.5 version. Attached screenshot showing missing file tag with non-missing files and the filter selected in the options above.
Anyone else experiencing this issue or know of a fix to resolve it?

FYI we have tried...
  • Reinstalling EDocman
  • System > Clear Cache
  • Delete Expired Cache
  • Refreshing the database structure
Any help appreciated ;)

Please Log in or Create an account to join the conversation.

More
3 weeks 19 hours ago #178215 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic 'Missing File' Admin Filter Not Working
Hi Stuart,
From the image you sent, it is not clear enough for me to identify the issue.
Please submit a support ticket under the EDocman category and provide your site information together with an administrator account, so I can check the problem properly.
Thanks
Dam

Please Log in or Create an account to join the conversation.

  • Stuart Forrester
  • Topic Author
  • Offline
  • New Member
  • New Member
More
2 weeks 6 days ago #178220 by Stuart Forrester
Replied by Stuart Forrester on topic 'Missing File' Admin Filter Not Working
Hi Dam,
Support ticket raised ([Edocman]Ticket #149797) and temp access details.
Thanks for your help,
Stuart

Please Log in or Create an account to join the conversation.

More
2 weeks 5 days ago #178225 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic 'Missing File' Admin Filter Not Working
Replied through Ticket system
Thanks
Dam

Please Log in or Create an account to join the conversation.

Moderators: Dang Thuc Dam