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Docs in a category showing a blank white page

  • T. Gath
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3 weeks 4 days ago - 3 weeks 4 days ago #177262 by T. Gath
Hello ... Thanks for the info on external doc storage. It will be very helpful as I write my proposal for the town.

Here is another issue: So most of the docs show well on paradisebayestates.com but one category of documents is showing only a blank white page. I'm hoping you can help me figure out why. I'm pretty sure I have the latest release of Edocman that you provided installed:


Click on the documents in the left column titled: ANNUAL SHAREHOLDERS MEETING MINUTES INFORMATION  (see attached screenshot)
Admin URL:  paradisebayestates.com/administrator/ind...ocman&view=dashboard  
 
Last edit: 3 weeks 4 days ago by Dang Thuc Dam.

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3 weeks 4 days ago #177265 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Docs in a category showing a blank white page
Hi T.Gath,
Please note that the forum is a public place. If you share your site information and administrator account details here, we cannot take responsibility if your site gets hacked.
If you need to provide important or sensitive information, please use our Ticket system for better security.
Thanks
Dam

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3 weeks 3 days ago #177269 by T. Gath
Replied by T. Gath on topic Docs in a category showing a blank white page
Oops .. sorry, I didn't realize that I was in the Forum and not the ticket system. Thanks for letting me know and 'cleaning; the post of the login information.

I'll resubmit this as a ticket.

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3 weeks 3 days ago #177270 by T. Gath
Replied by T. Gath on topic Docs in a category showing a blank white page
.... update .... No ticket necessary. I have installed Edocman version 3.3.3 and all is working well now.

Thank you for your prompt replies and excellent support.

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3 weeks 3 days ago #177296 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Docs in a category showing a blank white page
You're welcome, T.Gath. Let me know if you have any further issues
Thanks
Dam

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