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Edocman search error 504
- Thierry
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5 hours 34 minutes ago - 4 hours 52 minutes ago #176247
by Thierry
Edocman search error 504 was created by Thierry
Hello,
I'm using Joomla 5.4.1.
I installed Edocman version 3.2.
(For your information, I had to disable the slider plugin because otherwise nothing was displayed on the site and I got the error:
"Call to a member function getString() on null")
But my problem now is that when I perform a first search using the Edocman Search module, it works the first time, but after that, all searches time out (error 504).
I've increased the PHP server memory to 256MB.
And if I reindex the searches from the administration panel, the first search works again, but only the first time.
Do you have any idea what the problem might be?
I'm using Joomla 5.4.1.
I installed Edocman version 3.2.
(For your information, I had to disable the slider plugin because otherwise nothing was displayed on the site and I got the error:
"Call to a member function getString() on null")
But my problem now is that when I perform a first search using the Edocman Search module, it works the first time, but after that, all searches time out (error 504).
I've increased the PHP server memory to 256MB.
And if I reindex the searches from the administration panel, the first search works again, but only the first time.
Do you have any idea what the problem might be?
Last edit: 4 hours 52 minutes ago by Thierry .
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- Dang Thuc Dam
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4 hours 42 minutes ago #176250
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Edocman search error 504
Hi,
This issue seems to be quite serious and may require a thorough investigation.
Please create a support ticket in the Edocman category and provide your site information along with an administrator account. This will allow me to access your site and look into the problem in detail.
Thank you for your cooperation.
Best regards,
Dam
This issue seems to be quite serious and may require a thorough investigation.
Please create a support ticket in the Edocman category and provide your site information along with an administrator account. This will allow me to access your site and look into the problem in detail.
Thank you for your cooperation.
Best regards,
Dam
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