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Document Links problem

  • Lowell Vahl
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10 hours 10 minutes ago #175484 by Lowell Vahl
Document Links problem was created by Lowell Vahl
We are having a problem using a direct link to the document URL.  We have had this issue trying to set up menu shortcut link directly to the document.  We also use direct links to documents in our bi-monthly email to members and they have been broken.  We are getting the attached error.    The links seem to work for a few days sometimes and then randomly break.   

Here is an example:   usjcisenate.org/index.php?option=com_edo...13e7a.pdf&Itemid=154

I got this link by going to this URL and clicking on the Enhanced Membership Benefits View button:   usjcisenate.org/index.php/programs

This seems to have started when the PDF view was added.  Does it randomly change links?

Lowell

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2 hours 49 minutes ago #175489 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Document Links problem
Hi Lowell,
I can see the issue with PDF Viewer tool, could you please submit ticket on category: Edocman and provide your site credentials. I will check the issue for you.
Thanks
Dam

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Moderators: Dang Thuc Dam