All questions about EDocman extension

EDocman Not working again

  • Peter Bibb
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
1 week 2 days ago #172510 by Peter Bibb
EDocman Not working again was created by Peter Bibb
I went into eDocman to load a new document and got the attached error 

Please fix asap!

Please Log in or Create an account to join the conversation.

More
1 week 1 day ago #172525 by Mr. Dam
Replied by Mr. Dam on topic EDocman Not working again
Hi Peter,
Could you please check the Amazon S3 integration feature again and get back to me?
Thanks
Dam

Please Log in or Create an account to join the conversation.

  • Peter Bibb
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
1 week 1 day ago #172533 by Peter Bibb
Replied by Peter Bibb on topic EDocman Not working again
Not sure how I am supposed to check it, but I am also getting the same error on anther website that does not use Amazon. click on Quiet Room here: www.scottsproject.org.uk/support-us/grants-and-foundations

Please Log in or Create an account to join the conversation.

More
1 week 1 day ago #172534 by Mr. Dam
Replied by Mr. Dam on topic EDocman Not working again
Hi Peter,
To test the integration with Amazon S3, please try uploading and downloading documents using the system. If the files are uploaded to S3 successfully and you can download them without any issues, then the problem can be considered resolved.
After testing, please submit a ticket under the Edocman category. I will then send you the latest version of the Edocman Amazon S3 plugin.
If you have any questions or encounter any issues during the process, please let me know.
Thanks
Dam

Please Log in or Create an account to join the conversation.

  • Peter Bibb
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
1 week 1 day ago #172539 by Peter Bibb
Replied by Peter Bibb on topic EDocman Not working again
I cannot add documents because it crashes...

Please Log in or Create an account to join the conversation.

More
1 week 1 day ago #172540 by Mr. Dam
Replied by Mr. Dam on topic EDocman Not working again
Hi Peter,
I've just uploaded document into this page: www.sevenoakssociety.co.uk/ , and it works smoothly. I can download document normally too.
Thanks
Dam

Please Log in or Create an account to join the conversation.

  • Peter Bibb
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
1 week 1 day ago #172560 by Peter Bibb
Replied by Peter Bibb on topic EDocman Not working again
I got this message when I tries to display it: Lỗi: Unexpected server response (403) while retrieving PDF " www.sevenoakssociety.co.uk/edocmanviewer...gazine_final_2025pdf .".

Please Log in or Create an account to join the conversation.

More
4 days 23 hours ago #172600 by Mr. Dam
Replied by Mr. Dam on topic EDocman Not working again
Hi Peter,
I have checked and found that the PDF files in the "edocmanviewer" directory are currently not accessible. I also attempted to access the .htaccess Maker tool of Admin Tools for Joomla in the backend to troubleshoot the issue, but unfortunately, I encountered an error and was unable to use this function.

Could you please check the .htaccess Maker tool on your end or let me know if you are able to access it? Your assistance will help us resolve the problem more quickly.

Thank you very much for your cooperation.

Best regards,
Dam

Please Log in or Create an account to join the conversation.

  • Peter Bibb
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
1 day 16 hours ago #172636 by Peter Bibb
Replied by Peter Bibb on topic EDocman Not working again
I have accessed the .htaccess maker function in Admin Tools and added edocmanviewer to "Frontend directories where file type exceptions are allowed". Do you need me to give you access to the back end or the hosting?

Please Log in or Create an account to join the conversation.

More
1 day 15 hours ago #172638 by Mr. Dam
Replied by Mr. Dam on topic EDocman Not working again
Hi,
We are pleased to inform you that the issue has been resolved by installing the latest version of the Edocman Amazon S3 plugin.
If you or anyone else experiences any errors when integrating Amazon S3 with Edocman on a PHP 8 environment, please do not hesitate to contact us for assistance.
Best regards,
Dam

Please Log in or Create an account to join the conversation.

Moderators: Mr. Dam